* NOW SHIPPING TO EUROPE! *

FAQs

FAQs about us

Where do your products come from?

We source our products from all over the world (including the UK), as we want to provide our customers with the highest quality items.

Our Beeswax Wraps are handmade in Chelmsford, using local organic beeswax, and our Soap is also handmade in Devon (all our bars are vegan and cruelty free).  

Whilst we try our best to source our products locally, we do also chose to support organisations overseas who we believe are making a genuine difference. That’s why our GOTS certified organic cotton Weekend and Everyday Bags are made in India by manufacturers Freeset, who provide employment and freedom to women previously trapped in India’s sex trade. These bags are also Fair Trade, and help support cotton farmers in rain-fed cotton growing regions, where suicides among farmers are prevalent. For more about the story behind these products, read our blog post here.

Some of our products, including our Bamboo Toothbrushes, Isothermal Bottles and Reusable Glass Coffee Cups, are currently made in China. This is simply because the materials required to make these products, like bamboo and stainless steel, are found and produced in this country. To help offset some of the emissions from the transport of these products to the UK, as of October 2018, Atlas & Ortus plants a tree for every bamboo toothbrush sold.

We do our best to make sure that our products are both ethical and eco-friendly, and we're as committed to equality and climate action as we are to tackling plastic pollution. If you have a question, or would like to know more, please get in touch at hello@atlasandortus.co.uk.



How is Atlas & Ortus contributing to the Sustainable Development Goals?

Atlas & Ortus was created with the intention of allowing consumers in the UK (and now most of Europe!) to cut down their plastic use, thereby contributing to Goal 12, Responsible Production and Consumption, and Goal 14, Life Below Water. Through our supply chain, we aim to empower garment workers by working with suppliers like Freeset, and are therefore working towards Goal 8, Decent Work and Economic Growth.

Through our work with a number of charities, including Project Waterfall (via UK Coffee Week), and EmbraceAbility, a charity based in Cambodia helping children with disabilities access care, education and therapy, we’re also working towards Goal 6, Clean Water and Sanitation, Goal 10, Reduced Inequalities and Goal 17, Partnerships for the Goals. On top of this, as of October 2018, we also plant a tree for every Bamboo Toothbrush sold, thereby also working towards Goal 13, Climate Action.

In the future, we will be working more closely with a range of ethical and sustainable suppliers based all over the world, helping emancipate producers and provide them with a fairer, more stable income. Although we’d like to be officially doing more to achieve the rest of the goals, particularly Goal 5 (Gender Equality), we’re currently working at our full capacity. Please check back soon to see how else we’re helping contribute to the SDGs.

How can I contribute to the SDGs?

Watch the video below to find out how you can help support the global goals in through your everyday actions.

 

Is Atlas & Ortus a vegan brand?

Currently, we stock several varieties of beeswax wrap, which many people do not consider to be vegan friendly. We are looking into alternatives that are also entirely foodsafe (there are some sources that state that tree resin is not safe). Please bear with us while we work on finding a recipe/product that is vegan friendly.

We do try our best to make sure that the beeswax we use is as ethical as possible. Our beeswax comes from hives in Writtle in Essex, and is organic. Our lovely beeswax wrap supplier, Alexia, lives next door to these hives, and makes our wraps in her home by hand.

Other than our wraps, all of our products are vegan friendly and cruelty free - including our bamboo toothbrushes which are panda friendly (they’re made of Mao or Moso Bamboo, which pandas don’t eat). We also encourage and regularly share information on vegetarian, vegan and climatarian diets. For more on this, head to our twitter.



FAQs about using our products

How do I use a shampoo bar? Do I need to use conditioner?

To use your shampoo bar, simply lather up your bar in your hands, or rub straight onto your hair, and wash as normal. Repeat as necessary.

Depending on your hair type, you may find that you need to use an apple cider vinegar rinse after (30% apple cider vinegar, 70% water, plus 10 - 20 drops of your essential oil of choice) - simply spray in, rub in, and rinse after a few minutes. You may, however, prefer to use a conditioner bar (arriving soon, we promise!).

Given the natural nature of these bars, there is currently no single solution that works with every hair type, and it can be a trial and error process to start with. However, once you find the solution that works from you, you can enjoy a plastic and chemical free routine forever!


Is my bamboo toothbrush totally compostable?

Currently, the handle of our brushes are compostable, however the bristles are not (they’re made of recyclable nylon). We wanted to make sure that our brushes were vegan friendly (so opted out of using pig hair), and still served their function well. We’re working on finding a fully compostable option, but for the meantime, to compost your brush, simply pull out your bristles with pliers and pop the handle in your compost bin. Easy! They should take around 6 months to fully decompose. However, there are plenty of products you can upcycle your brush handles into - so get creative and share on social - we’d love to see what you use your handles for!


Just to note - although every effort has been made to make sure that this doesn’t happen, if your brush is left somewhere dark and wet, there is the possibility that it will start to grow mould. Look after your brush by keeping it stood upright (ceramic containers to help them balance are arriving soon!), and make sure it can dry out. With proper care, your brush should last as long as a conventional plastic brush, and should be replaced every three months (or before if the bristles stop functioning if you’re a particularly fierce tooth scrubber!)



FAQs about our packaging

Is your packaging eco friendly?

We use recycled or recyclable packaging wherever possible. We use mainly tissue paper, paper and card, as well as eco-tape. Currently, our stickers are the only part of our packaging that can’t be recycled or composted. We suggest that you hold on to them, and stick them to your laptop, or anywhere you’re able to use them as a conversation starter to help spread our message that caring for the environment is not only easy, but affordable and stylish too. If you’d prefer that we sent your order without any stickers, just let us know in the notes, and we’ll happily use eco-tape instead.

For more on this, check out Jason Wicks’ interview with us about plastic free packaging.


Is your questions missing? Get in touch! Email hello@atlasandortus.co.uk, and we’ll get back to you as soon as we can.